Cowboy on horse water mitigation logo

When Your Insured Needs Help

Water losses require prompt action, clear communication, and careful documentation.

Custom Clean provides professional water mitigation services for residential and commercial properties throughout Victoria and surrounding communities.

Our goal is simple:

  • RESPOND QUICKLY
  • DOCUMENT THOROUGHLY
  • DRY PROPERLY
  • COMMUNICATE CLEARLY.

Services Include

  • Water extraction
  • Moisture detection
  • Moisture mapping
  • Structural drying
  • Air mover & dehumidifier placement
  • Daily moisture monitoring
  • Photo documentation
  • Final cleaning
24/7 RESPONSE:

Custom Clean Water Mitigation emergency banner

Our Process

A DOCUMENTED MITIGATION PROCESS

  • 1. Emergency Response

    We assess the water source, affected areas, safety concerns, and immediate mitigation needs.

  • 2. Inspection & Moisture Detection

    Professional instruments are used to identify visible and hidden moisture in affected building materials.

  • 3. Extraction & Drying

    Standing water is extracted when necessary and professional drying equipment is placed according to site conditions.

  • 4. Monitoring

    Moisture readings and drying progress are monitored and documented throughout the project.

  • 5. Completion

    Final moisture conditions, photographs, equipment usage, and job documentation are completed and maintained with the project file.

Water damage mitigation banner with cowboy

Documentation Matters

A mitigation job should leave behind more than a dry structure.

Custom Clean maintains detailed project documentation designed to provide a clear record of the loss and mitigation work performed.

Documentation May Include:

  • Initial condition photographs
  • Source and affected-area information
  • Moisture readings
  • Moisture maps
  • Equipment placement
  • Washing Windows
  • Equipment usage records
  • Daily monitoring records
  • Drying progress
  • Work performed
  • Completion photographs
  • Customer authorizations and acknowledgments

CLEAR RECORDS.
PROFESSIONAL COMMUNICATION.
ACCOUNTABLE SERVICE.

Why Refer Custom Clean?

  • IICRC WRT Certified
  • IICRC ASD Certified
  • Professional Equipment
  • Detailed Documentation
  • Local Ownership
  • Direct Communication
  • 24/7 Emergency Response

A Local Response Partner You Can Count on.

24/7 WATER DAMAGE RESPONSE

CALL OR TEXT:

(361) 550-7620

Serving Victoria & The Crossroads

IICRC WRT & ASD CERTIFIED | INSURED